Health Plan Resources
Where to Get Care | Total Health, Total You | Cleveland Clinic Review Program | Building Healthy Families
Anthem Programs
Sydney App
Anthem has many programs available to help you navigate the healthcare system, maintain your health, and manage health conditions. Visit Anthem.com or use the Sydney App to find everything you need to know about your Anthem benefits.
Say hi to Sydney – Anthem’s new app is simple, smart — and all about you. With Sydney, you can find everything you need to know about your Anthem benefits — personalized and all in one place. Sydney makes it easier to get things done, so you can spend more time focused on your health.
- Simple: Ready for you to use quickly, easily, seamlessly — with one-click access to benefits info, Member Services, wellness resources and more.
- Smart: Sydney acts like a personal health guide, answering your questions and connecting you to the right resources at the right time. And you can use the chatbot to get answers quickly.
- Personal: Get alerts, reminders and tips directly from Sydney. Get doctor suggestions based on your needs. The more you use it, the more Sydney can help you stay healthy and save money.
With just one click, you can:
- Find care and check costs
- Check all benefits
- See claims
- Get answers even faster with our chatbot
- View and use digital ID cards
Get started with Sydney, download the app from Google Play or the App Store today!
Already using one of Anthem’s apps? It’s easy to make the switch. Simply download the Sydney app and log in with your Anthem username and password.
Total Health, Total You
Anthem’s Total Health, Total You program gives you access to a team of clinicians to help you navigate any healthcare need. This team is here to help explain treatment options, understand your care plan, connect with local resources, and guide you toward healthy lifestyle changes. The program can also connect you with specially trained nurses, nurse care managers, pharmacists, dietitians, doctors, and other health care professionals to help you manage conditions like diabetes, high blood pressure, asthma, and more. Call (877) 814-9709 to connect with this program. Learn how to earn $50 in rewards by participating in the Total Health, Total You program.
Cleveland Clinic Review Program
Receive a complimentary second opinion from Cleveland Clinic specialists. If you are someone with a complex medical condition, you may want to learn as much as possible about your diagnosis and treatment options. Through an exclusive offering for Anthem members, you can now receive a virtual Complimentary Clinical Review from top-ranked specialists at Cleveland Clinic. This second opinion is available to you at no extra cost.
Building Healthy Families
Anthem’s Building Healthy Families program is an expansion of the Future Mom’s program. Every family grows in their own way, but it’s not always as easy as some make it look! Take advantage of the experts available to you and ensure you will have the support you need no matter what journey life takes you on. Learn how to earn $45 in rewards by participating in the Building Healthy Families program.
Where to Get Care
If you think you’re experiencing a life-threatening emergency or your health is in serious jeopardy, you should always call 911 or go to the emergency room (ER) immediately. However, if you need nonemergency care quickly, but your primary care doctor isn’t available, it’s important to know you have options besides the ER.
Now more than ever, people are turning to virtual care (also known as telehealth or telemedicine) from experienced doctors on their phones, tablets, and computers. It’s a convenient, affordable choice when you want help right away with urgent issues.
LiveHealth Online Virtual Care
With LiveHealth Online, you now have on-demand, quick and easy access to board-certified doctors with a video visit using your smartphone, tablet or computer, or through the Sydney Health app.
Nurseline
Review the attached flyers to understand cost of care by type of setting and get medical advice 24/7 from the Anthem Nurseline. The registered nurses can help you with your baby’s fever, give you allergy relief tips and advise you where to go for care. Add 800-700-9184 to your contacts today!
